Privacy policy

Effective Date: 08 April 2026

Welcome to Alwaqtmart.com (“we,” “our,” “us”), a fashion e-commerce platform committed to protecting your privacy and ensuring a secure online shopping experience. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase from us.

By accessing or using Alwaqtmart.com, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect different types of information to provide and improve our services.

1.1 Personal Information

When you interact with our website, we may collect personal details including:

  • Full Name
  • Email Address (alwaqtmart@gmail.com)
  • Phone Number (9123315060)
  • Shipping and Billing Address
  • Payment Information (processed securely through third-party gateways)

1.2 Non-Personal Information

We may also collect non-identifiable data such as:

  • Browser type and version
  • Device information
  • IP address
  • Pages visited and time spent on the website

1.3 Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to enhance your browsing experience, analyze traffic, and personalize content.

2. How We Use Your Information

Your information is used for the following purposes:

  • To process and deliver your orders
  • To communicate order updates and customer support
  • To improve our website, products, and services
  • To send promotional offers, newsletters, and updates (only with your consent)
  • To detect and prevent fraud or unauthorized activities
  • To comply with legal obligations

3. Sharing of Information

We respect your privacy and do not sell your personal data. However, we may share your information with:

3.1 Service Providers

Trusted third parties who assist us in:

  • Payment processing
  • Shipping and delivery
  • Marketing and analytics

3.2 Legal Authorities

We may disclose your information if required by law or to protect our legal rights.

3.3 Business Transfers

In case of a merger, sale, or acquisition, your data may be transferred as part of business assets.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Secure Socket Layer (SSL) encryption
  • Restricted access to personal data
  • Regular monitoring and updates

However, no online system is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

As a user, you have the right to:

  • Access your personal data
  • Correct or update your information
  • Request deletion of your data
  • Withdraw consent for marketing communications

To exercise these rights, contact us at alwaqtmart@gmail.com.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any information.

7. Children’s Privacy

Alwaqtmart.com does not knowingly collect personal information from individuals under the age of 18. If we become aware of such data, we will delete it immediately.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

We encourage users to review this page regularly.

9. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Store Name: Alwaqtmart.com
Email: alwaqtmart@gmail.com
Phone: 9123315060
Address:
CHANDI UTTAR MOLLA O SEKH PARA
P.O. - CHANDI
P.S. - BISHNUPUR
District - South 24 Parganas
State - West Bengal
Pin Code - 743503

10. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

11. Data Retention

We retain your personal information only as long as necessary for:

  • Fulfilling orders
  • Maintaining legal and financial records
  • Resolving disputes

After this period, your data is securely deleted or anonymized.

12. Payment Security

We use trusted third-party payment gateways to process transactions. Your payment details are encrypted and not stored on our servers.

13. Marketing Communications

With your permission, we may send:

  • Promotional emails
  • Discount offers
  • Product updates

You can unsubscribe at any time using the “unsubscribe” link in emails.

14. International Users

If you access our website from outside India, please note that your data will be processed and stored in India.

15. Policy Acceptance

Continued use of Alwaqtmart.com signifies your acceptance of this Privacy Policy.